Guidance for Change Efforts
RKI provides guidance for businesses, organizations, and community groups working to improve how people get their work done together. Our services include assessing, advising, designing, and redesigning programs and everyday communication practices. We facilitate sessions in which co-workers or group members address and work through issues and opportunities. We teach skills of self-management, team development, self-facilitation, planning, and self-assessment to work groups.
In addition, we lead or coach strategic planning processes and design and implement projects aimed at complex community change. Over the years, we have drawn upon a number of different tools to accomplish these important changes.
To be smart about change, organizational strategists ask themselves questions such as these: "What do our investors, customers, or constituents need from us, and how are these interests changing?" and "How can we align our employees' interests and skills with our changing strategic aims?" Here are some examples of RKI work that helped address these kinds of questions:
Community change initiatives often involve people with competing interests and groups that reflect a lot of diversity in terms of race, income, experience with public process, and expectations. Many of these initiatives intentionally build ownership among very diverse groups that either have little experience with each other or have some history of active conflict with each other. These initiatives ask questions such as these as they seek help from RKI: "How do we find out what we agree on, and build on that?" And "How do we make something new and valuable happen in this community that will begin to succeed in addressing big opportunities or big problems no one group can take on alone?" Here are a number of descriptions of RKI's work with ambitious community change initiatives:
RKI's favorite tools for accomplishing change include: